Quoting takes days it should not
Costing runs through one estimator and a spreadsheet only they fully understand. Quote speed decides a large share of wins, and this is the ceiling on it.
Manufacturing
Quote faster, and stop losing orders to paperwork.
Orders are won on quote speed and accuracy, then delivered through a chain of systems that rarely talk to each other. The cost is not usually a lost sale — it is margin eroded by rework, re-keying and manual reconciliation.
The customer lifecycle
Every stage, including the ones that fail.
This is the path a customer actually takes in your sector. We’ve marked the stages where the business most often loses them — and it is rarely the marketing.
- RFQ receivedDemand
- Technical reviewOperations
- CostingOperationsUsually breaks here
- Quote issuedOperationsUsually breaks here
- Order confirmedSystems
- Production schedulingSystemsUsually breaks here
- ProcurementOperations
- ManufactureSystems
- DispatchSystems
- Invoice & reorderOperationsUsually breaks here
4 of 10 stages are where this sector most often loses the customer.
Where it breaks
What that costs, specifically.
The same data keyed three times
Quote, ERP and dispatch each get typed separately. Every re-entry is a chance to introduce an error that surfaces as a rework cost.
Schedule lives on a whiteboard
Capacity is knowable but not visible, so promises are made on optimism and delivery dates slip.
Reorders are never prompted
Consumable and repeat business waits for the customer to remember. Predictable cycles make this straightforward to automate.
What we measure
The numbers this work answers to.
Agreed before we start, reported throughout. No vanity metrics.
- Quote turnaround time
- RFQ-to-order conversion
- On-time delivery rate
- Rework cost attributable to data entry
What we typically build
For manufacturing.
Let’s talk about your manufacturing business.
30 minutes, no pitch. If we’re not the right fit, we’ll tell you that too.