Quoting waits on one person
Pricing logic lives in somebody’s head, so turnaround depends on their availability and the numbers drift between quotes.
Construction & Contracting
Quote faster, chase less, and know where every job stands.
Long sales cycles and high-value quotes mean the constraint is rarely lead volume. It is quote turnaround, follow-up discipline, and giving the client visibility so they stop calling to ask.
The customer lifecycle
Every stage, including the ones that fail.
This is the path a customer actually takes in your sector. We’ve marked the stages where the business most often loses them — and it is rarely the marketing.
- EnquiryDemand
- QualificationOperationsUsually breaks here
- Site visitOperations
- Estimate preparedOperationsUsually breaks here
- Proposal sentSystems
- Follow-upOperationsUsually breaks here
- Contract signedSystems
- Project deliverySystems
- Client updatesSystemsUsually breaks here
- Review or referralOperations
4 of 10 stages are where this sector most often loses the customer.
Where it breaks
What that costs, specifically.
Proposals go out and nothing chases them
On a long cycle, the deal is often lost to silence rather than to a competitor.
Clients call for status because nothing tells them
Every one of those calls is unbilled time, and the absence of updates reads as disorganisation.
Unqualified site visits burn days
A site visit is expensive. Qualifying properly before one is booked is the cheapest margin available.
What we measure
The numbers this work answers to.
Agreed before we start, reported throughout. No vanity metrics.
- Quote turnaround time
- Proposal-to-contract conversion
- Site visits per won job
- Unbilled admin hours per project
What we typically build
For construction & contracting.
Let’s talk about your construction & contracting business.
30 minutes, no pitch. If we’re not the right fit, we’ll tell you that too.